Privacy Policy

North Shore Vlog Studio (“North Shore Vlog Studio,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect, use, disclose, and retain in the course of operating our vlog-studio business in Canada. This Privacy Policy explains how North Shore Vlog Studio handles personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, British Columbia privacy requirements.

1. Introduction and Company Information

This Privacy Policy applies to personal information collected by North Shore Vlog Studio in connection with our services, website, communications, bookings, studio visits, content production, client support, and related business activities.

Business Name: North Shore Vlog Studio
Business Type: Vlog-Studio
Address: 2450 Granville Street, Vancouver, BC V6H 3G5, Canada
Email: [email protected]
Phone: +1 (604) 732-5849

By using our services, visiting our premises, contacting us, or interacting with our website or online platforms, you acknowledge that your personal information may be collected, used, and disclosed as described in this Privacy Policy.

2. Data Collection and Processing

North Shore Vlog Studio may collect personal information directly from you, automatically through our website or digital tools, and from third parties where permitted by law. The types of personal information we may collect include:

• Contact details such as name, email address, phone number, mailing address, and business name;
• Booking and service information, including appointment details, project requests, preferences, and communication history;
• Payment-related information, such as billing details and transaction records, where necessary to process payments;
• Identity verification information, where required for access, security, or contractual purposes;
• Technical information, including IP address, browser type, device identifiers, log data, and website usage information;
• Audio, video, image, and other content captured or provided in connection with studio services, filming sessions, or content production;
• Feedback, reviews, survey responses, and other communications you send to us;
• Any other information you voluntarily provide to North Shore Vlog Studio.

We may process personal information by collecting, recording, organizing, storing, using, disclosing, transferring, and deleting it as necessary for the purposes described in this Privacy Policy.

3. Purpose of Data Processing

North Shore Vlog Studio processes personal information for the following purposes:

• To provide and manage our vlog-studio services;
• To schedule, confirm, and administer bookings and studio sessions;
• To communicate with clients, prospects, vendors, and visitors;
• To prepare quotes, proposals, contracts, invoices, and receipts;
• To process payments and maintain financial records;
• To produce, edit, deliver, and archive content requested by clients;
• To maintain studio safety, security, and access control;
• To operate, maintain, and improve our website, systems, and services;
• To analyze service performance, usage trends, and customer experience;
• To comply with legal, regulatory, tax, accounting, and recordkeeping obligations;
• To detect, prevent, and investigate fraud, misuse, unauthorized access, or other unlawful activity;
• To send administrative messages, service updates, and, where permitted, marketing communications;
• To enforce our agreements and protect the rights, property, and safety of North Shore Vlog Studio, our clients, and others.

4. Legal Basis for Processing

Where Canadian privacy law requires consent, North Shore Vlog Studio will obtain your knowledge and consent before collecting, using, or disclosing personal information, except where otherwise permitted or required by law. Depending on the circumstances, we may rely on one or more of the following grounds:

• Consent: You have given express or implied consent for a specific purpose;
• Contractual necessity: Processing is necessary to provide requested services or fulfill an agreement;
• Legal obligation: Processing is required to comply with applicable laws, regulations, court orders, or lawful requests;
• Legitimate business purposes: Processing is necessary for reasonable business purposes, such as security, fraud prevention, service improvement, or internal administration, provided such purposes are appropriate under applicable law;
• Other permitted circumstances: Where collection, use, or disclosure without consent is permitted or required by law.

When we rely on consent, you may withdraw it at any time subject to legal or contractual restrictions and reasonable notice, as described below.

5. Data Sharing and Third Parties

North Shore Vlog Studio may disclose personal information to third parties only as necessary and only for legitimate business purposes, including:

• Payment processors and financial institutions;
• Cloud storage, hosting, and IT service providers;
• Scheduling, communication, and customer relationship management providers;
• Professional advisers, including accountants, lawyers, and insurers;
• Subcontractors, freelancers, editors, photographers, videographers, or production assistants engaged to support our services;
• Government authorities, regulators, law enforcement, or other parties where required or permitted by law;
• Any other third party with your consent or at your direction.

We require third parties that process personal information on our behalf to protect it using appropriate contractual, technical, and organizational safeguards. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Transfer to Third Countries

North Shore Vlog Studio is based in Canada, but some of our service providers or systems may store or process personal information outside Canada, including in other provinces, the United States, or other foreign jurisdictions. As a result, your personal information may be subject to the laws of those jurisdictions and may be accessible to courts, law enforcement, or regulatory authorities in those locations.

Where personal information is transferred outside Canada, North Shore Vlog Studio takes reasonable steps to ensure that appropriate safeguards are in place, including contractual protections and security measures designed to protect personal information in accordance with applicable Canadian privacy laws.

7. Storage Duration

North Shore Vlog Studio retains personal information only as long as necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory obligations, to resolve disputes, and to enforce agreements.

Retention periods may vary depending on the type of information and the purpose for which it is used. In general:

• Client and booking records are retained for the duration of the business relationship and for a reasonable period thereafter;
• Financial and tax records are retained for the period required by applicable law;
• Content files and project materials are retained according to the terms of the applicable service agreement or client instructions;
• Website logs and technical data are retained for a limited period necessary for security, analytics, and operational purposes.

When personal information is no longer required, North Shore Vlog Studio will securely delete, destroy, anonymize, or de-identify it, as appropriate.

8. User Rights

Subject to applicable law, you may have the following rights regarding your personal information held by North Shore Vlog Studio:

• Access: Request access to the personal information we hold about you and information about how it is used and disclosed;
• Rectification: Request correction of inaccurate, incomplete, or outdated personal information;
• Erasure: Request deletion of personal information in certain circumstances, subject to legal retention requirements and other lawful exceptions;
• Restriction: Request that we limit the processing of your personal information in certain situations;
• Data portability: Request a copy of certain personal information in a structured, commonly used format where legally applicable;
• Objection: Object to certain processing activities, including some forms of direct marketing where applicable.

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding. We will respond within a reasonable time and in accordance with applicable legal requirements.

9. Withdrawal of Consent

Where North Shore Vlog Studio relies on your consent to process personal information, you may withdraw that consent at any time by contacting us. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

Please note that withdrawing consent may limit our ability to provide certain services, complete bookings, maintain records, or communicate with you. In some cases, we may still be permitted or required to retain or process certain personal information under applicable law.

10. Right to Complain

If you have concerns about how North Shore Vlog Studio handles your personal information, we encourage you to contact us first so we can address your concerns directly.

You may also have the right to file a complaint with the appropriate privacy regulator in Canada, including the Office of the Privacy Commissioner of Canada, or with the applicable provincial privacy authority, depending on the nature of your complaint and the jurisdiction involved.

We will cooperate with any lawful investigation or inquiry by a privacy regulator.

11. Data Security

North Shore Vlog Studio uses reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, alteration, and destruction. These measures may include:

• Access controls and role-based permissions;
• Secure storage and password protection;
• Encryption or other protective technologies where appropriate;
• Staff and contractor confidentiality obligations;
• Regular review of security practices and access permissions;
• Physical safeguards for studio premises and devices.

Despite these measures, no system can be guaranteed to be completely secure. If we become aware of a privacy or security incident involving personal information, we will respond in accordance with applicable law, which may include notifying affected individuals and relevant authorities where required.

12. Contact Information

If you have questions, requests, or complaints regarding this Privacy Policy or our handling of personal information, please contact:

North Shore Vlog Studio
2450 Granville Street, Vancouver, BC V6H 3G5, Canada
Email: [email protected]
Phone: +1 (604) 732-5849

Please include enough detail for us to understand and respond to your request. We may request additional information to verify your identity and process your inquiry.

13. Changes to Privacy Policy

North Shore Vlog Studio may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal obligations, or business operations. Any updated version will be posted on our website or otherwise made available to you, and the revised policy will take effect on the date indicated or, if no date is stated, upon posting.

We encourage you to review this Privacy Policy periodically to stay informed about how North Shore Vlog Studio protects your personal information.

Last updated: July 8, 2026